Sometimes it is necessary to re-send emails from ACH Universal.
If you are just setting up the Email feature, be sure to check the box to 'Activate' and go all the way through the Setup until 'Finished'.
--If you had created an ACH file but the Email feature hadn't been set up, you would need to re-create the file in order for the emails to be queued up for sending.
--If you forgot to open up your Outlook (or other email client) so the emails could be sent, you'll want to re-create a file and re-send them.
--If you had previously used the Email feature successfully, but the emails stopped sending, an internal change may have been made to your email client, server or password. Once this is resolved, you'll re-send.
Go into the Email icon and choose 'Send and Resend'.
Click the middle tab to 'Resend' and enter the date range to capture the transactions on the ACH file.
Highlight the emails to include, so the entire row turns blue, and click 'Mark To Re-Send' (green button).
Then, go back to Mark/Unmark and you should see the emails queued up. You'll click "Create Emails into Outlook" to send them out.