This help page is for QuickBooks users receiving a 'Revoked Certificate' warning from QuickBooks. This is a known issue.
The QuickBooks update on August 21, 2023 is causing this issue with third party applications.
1. From within Treasury Software, perform a Service Pack update.
Help tab > click on Software within the updates group.
Note: If you don't get the prompt above, but instead Treasury Software says you are 'up to date', follow this link to perform a manual software update.
2. Reboot your computer
Reboot your computer before restarting Treasury Software.
3. Add the current certificate to QuickBooks
Note: When starting QuickBooks, make sure that you are in single-user mode and have logged in with administrator level permissions.
You should now be able to connect to QuickBooks.
Troubleshooting - Removing old Certificates
If you've performed the steps above, but still can't connect (not getting a 'revoked' error, but still can't connect):
In QuickBooks click Edit > Preferences to display the Preferences Window below.
Select Integrated Applications on the left, then the Company Preferences tab.
#1 Select the Treasury Software listing (if more than one, do one at a time)
#2 Click Remove
Click OK when done.
Now retry adding the current certificate as shown above.
Troubleshooting - Install Current 2023 Version
If all of the above steps don't work, you will then want to upgrade to the current version of software.
Tip: Make sure there is not a red ‘T’ icon in the taskbar of your computer. If so, it should be unpinned, as this is pointing to your older software.
*** You can download a full InstallShield at***:
Tip: Our migration wizard will copy over your subscription licenses seamlessly - click 'Yes' when prompted.
If you still can't connect - re-perform the step above ('Troubleshooting - Removing old Certificates').
Sample error message from within Treasury Software
Please contact Treasury Software support if we can help further on this, or any other matter.